Vacuublend by Veloro Inc., a Wyoming corporation (collectively “Vacuublend,” “Veloro Inc.,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website (the “Site”), use our mobile or desktop application (the “App”), and/or use our Vacuublend blender and related products and accessories (collectively, the “Services”). By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy and our Terms & Conditions.
1. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to all information collected through our Services, as well as any related email, text, and other electronic communications you have with us. It does not apply to information collected by third parties, including websites or applications that may link to or be accessible from our Services.
2. INFORMATION WE COLLECT
We collect various types of information about you depending on how you use our Services. This may include:
1. Personal Information You Provide
We may collect information that you provide directly to us, such as when you create an account, place an order, complete a form, or communicate with us. This may include your name, email address, password, shipping and billing addresses, phone number, payment information, and any other information you choose to provide (including optional demographic information, preferences, and product feedback).
2. Device and Usage Information
We may automatically collect certain information about the devices you use to access the Services and how you interact with them. This may include IP addresses, browser type, operating system, the pages or features of the Services you viewed, the time and date of your visit, the time spent on those pages or features, App version, App usage data, device identifiers, crash logs, and diagnostic information. If you use our Vacuublend blender and associated App, we may collect non-medical product usage data such as blend settings, blend duration, frequency of use, error codes, and battery or power status where applicable. We do not intend to collect sensitive health or medical data.
3. Location Information
We may collect approximate location information if enabled through your device settings, for purposes such as language preferences, regional content, or shipping estimates.
4. Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Site and App. See Section 7 for more details.
3. HOW WE USE YOUR INFORMATION
We may use the information we collect for various purposes, including to:
Provide, operate, and maintain the Services, including processing orders, delivering products, managing accounts, providing customer support, and improving Site/App functionality.
Personalize and improve your experience, such as tailoring content, recommendations, and marketing to your interests and preferences.
Communicate with you, including sending administrative or account-related communications such as confirmations, billing information, technical notices, and policy updates.
Send marketing and promotional communications, such as newsletters, special offers, and product announcements, where permitted by law. You may opt out of marketing communications at any time.
Monitor and analyze usage trends, performance, and user behavior to improve and optimize our Services and develop new features.
Comply with legal obligations, respond to lawful requests, prevent fraud or illegal activities, and protect our rights, property, and safety and that of our customers or others.
HOW WE SHARE OR DISCLOSE YOUR INFORMATION
We do not sell your personal information. However, we may share or disclose information in the following situations:
Service Providers: We may share information with third-party vendors who help us operate, maintain, or improve our Services, such as payment processors, shipping and logistics partners, analytics providers, and hosting providers.
Legal Requirements: We may disclose personal information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of some or all of our assets, your information may be transferred as part of that transaction.
Protection of Veloro Inc. and Others: We may disclose information when we believe it is appropriate to protect the rights, property, or safety of Veloro Inc., Vacuublend™, our customers, or others, including to prevent fraud or abuse.
6. DATA RETENTION
We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. Once we no longer need your information for its intended purpose, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it.
7. COOKIES AND OTHER TRACKING TECHNOLOGIES
Cookies are small text files placed on your device that help us analyze how you use the Site or App and enhance your experience. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).
We use cookies and related technologies to remember your preferences (such as language and region), analyze Site/App traffic and user interactions, enable certain features and functionality, and, where permissible, support marketing and advertising efforts.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of our Services.
8. SECURITY MEASURES
We implement commercially reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are encouraged to take steps to protect your information, such as using strong passwords and securing your devices.
9. CHILDREN’S PRIVACY
Our Products and Services are not intended for use by children. We do not knowingly collect personal information from children under the age of 13 (or other age as required by local law) without verifiable parental consent. If you believe we have inadvertently collected personal information from a child in violation of this policy, please contact us using the information in Section 15, and we will promptly take steps to delete such information.
10. INTERNATIONAL DATA TRANSFERS
Depending on your location, your personal information may be transferred to and processed in countries other than your own, including the United States. These countries may have data protection laws that differ from those in your jurisdiction. Where required by applicable law, we will ensure that appropriate safeguards are in place for such transfers, such as standard contractual clauses or other lawful mechanisms.
11. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to request access to the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of your personal data under certain circumstances, request restriction of processing, object to certain types of processing (including direct marketing), and request data portability in a structured, commonly used, machine-readable format. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us using the details in Section 15. We will respond to your request in accordance with applicable laws and may ask you to verify your identity before responding.
12. “DO NOT TRACK” SIGNALS
Some web browsers may transmit “Do Not Track” (DNT) signals to websites. Because there is currently no universally accepted standard for how to respond to DNT signals, we do not respond to them. You may still manage certain tracking technologies and opt out of certain targeted advertising as described in this Privacy Policy and through your browser settings.
13. THIRD-PARTY LINKS
Our Site or App may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices, content, or security of such third-party sites or services. We recommend that you review the privacy policies of any third-party sites or services before providing them with any personal information.
14. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will update the “Last Updated” date at the top of this page and may provide additional notice as required by law. Your continued use of the Services after any such modifications constitutes your acknowledgment of the changes and your agreement to be bound by the revised Privacy Policy.
15. CONTACT US
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: Support@vacuublend.com
By using our Site, App, or Products, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.